Customer Support:

Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here:

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here:

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
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cipher 4 downloading this programme is invalid

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 1
Joined: Mon 5. Feb 2018, 17:03

cipher 4 downloading this programme is invalid

Postby Dionis » Mon 5. Feb 2018, 17:20

Hello, i've got a problem. I have a really old tablet, bamboo pen ctl-470/k. When i'm trying to enter the cipher (while registering new device at from the manuel, "cipher for downloading this programme is invalid" appears. I can upload the manuel with the cipher to prove that i dont lie. What can i do? Sorry if i posted it in the wrong section. I also have a problem with my pen for the table, but i cant find section where i can post my theme.
Sorry for my English.

Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: cipher 4 downloading this programme is invalid

Postby wacom1 » Tue 6. Feb 2018, 07:37

Registration should be done on (unless you are in Russia). If the code for the bundled sotware is not accepted, contact Wacom support to get the code checked. Some codes are ony valid in certain regions.

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