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Some Mac keyboard shortcuts not working with pen

Intuos, Intuos Pro, Bamboo, Graphire, etc.
PeppyP123
Posts: 1
Joined: Fri 6. Jan 2017, 14:42

Some Mac keyboard shortcuts not working with pen

Postby PeppyP123 » Fri 6. Jan 2017, 14:51

Hello!

Just bought a new Intros Pro but finding when on Illustrator using the pen some of my keyboard shortcuts are not working at all.

The shift key won't work and neither will alt and cmd. All keys that i use a lot.

I find i have to put down the pen and use the mouse in order for these keys to work again.

Has anybody else had this problem before? any ideas what i can do to get them working with the pen?

Many thanks in advance!

Stacey.

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