Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Please register our products on https://www.wacom.com/register
How do I register my Wacom device?


Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 2
Joined: Thu 1. Mar 2018, 11:57


Postby pengfei » Thu 1. Mar 2018, 12:27

Hi, I've noticed that a new model is showing up on Amazon (on preorder), the CTL-4100, apparently it's the successor of the Intuos Draw line, however I can't find many informations about it, I'm especially interested in the battery life of the Bluetooth version and in the features of the new 4k pen (does it have tilt support?).
I'm a bit eager to know because I've already ordered the wireless kit for my Intuos Draw, and I must decide if I should collect the package or send it back and buy the CTL-4100, not needing a dongle would be a pretty big plus, if the battery lasts at least as much as the battery of the Intuos Draw with the wireless kit (which apparently features a 4 wh battery, while the CTL-4100 battery is just 2 wh, according to Amazon).
Anyone knows something more?

Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: CTL-4100?

Postby wacom1 » Fri 2. Mar 2018, 14:58

Information about the new models is online under https://www.wacom.com/en-gb/products/pe ... ifications
It does not support tilt, battery allows 15 hours or more continous operation in wireless mode.

Posts: 2
Joined: Thu 1. Mar 2018, 11:57

Re: CTL-4100?

Postby pengfei » Fri 2. Mar 2018, 16:07

Thanks, I've posted my message before the website was updated.
I've already decided to send back the wireless kit and buy the new model as soon as it's available for purchase

Return to “Pen Tablets”