Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Wacom PenPartner CT-0405-R

Intuos, Intuos Pro, Bamboo, Graphire, etc.
MrLlama
Posts: 1
Joined: Sun 4. Mar 2018, 16:51

Wacom PenPartner CT-0405-R

Postby MrLlama » Sun 4. Mar 2018, 16:58

I'm struggling with setting up Wacom PenPartner CT-0405-R that i recently got from a friend.
HW is set with its serial cables and with orange light, but windows can't find any good driver.
Windows themselves have no drivers for it, and the few i found and tried installing didn't help at all (Windows 10 aren't exactly windows xp XD)

Any tips on what drivers should i use or how to set it up?

As i said previously i'm using Windows 10 and completely new to how graphical tablets work.

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Wacom PenPartner CT-0405-R

Postby wacom1 » Mon 5. Mar 2018, 08:31

I don't think that you can get this working with Win10. - The serial interface (RS-232) was a standard on Windows PCs in the last century. Since 1998 the USB interface was replacing it and I think we sold last Penpartner tablets with a serial interface in 1999.

If the LED comes on, it shows that the power supply is working and when you see the LED reacting when placing the pen on the tablet, the pen is also working (and would probably still work on Samsung Galaxy Note smartphones and tablets). - However you need a way to get the tablet data into your computer. Nowadays computers do not have an RS-232 interface, so you would need and adapter 'RS-232 to USB' plus software, that tells Windows about the presence of a Com1/Com2 (RS-232) device in device manager. Next condition is that you have a 32-bit Windows, serial tablet drivers were written for 32bit WindowsXP and do not run even with 64bit XP. The last driver for XP was version 4.78.


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