Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
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Intuos pro wirless dongle missing

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Malcolmx
Posts: 1
Joined: Mon 12. Mar 2018, 18:33

Intuos pro wirless dongle missing

Postby Malcolmx » Mon 12. Mar 2018, 18:37

hello
I have one problem.
Can you tell me, can I purchase only a usb dongle form wacom wirless Kit?
I have everything else from this kit in My intuos pro s, and my dongle are missing... (nobody know where is it..)
Or maybe I can by other dongle usb?

thanks for response :)

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos pro wirless dongle missing

Postby wacom1 » Tue 13. Mar 2018, 07:45

If you refer to the Intuos Pro PTH-451, there is a compartment for the battery, for the receiver and for the wireless dongle. If the dongle is missing, you need a complete new kit - because receiver and wireless dongle connection is hardcoded. (There is small 6-digit number printed on the receiver and you must have same number on the dongle). -- (If you refer to a newer Intuos Pro model from 2017, that uses Bluetooth and does not include a dongle.)


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