New user account
If you have trouble to create a new user account and do not receive a confirmation Email, please contact our customer support and we will manually approve your account.
Please send an Email in which you tell us that you agree our Wacom privacy policy. Thank you for your understanding.

Wacom Drivers
June 2018: New drivers released version 6.3.30-6 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here:

For clicking problems with Google Chrome see: ... ListPage-1

Please register our products on
How do I register my Wacom device?:

Intuos pro wirless dongle missing

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 1
Joined: Mon 12. Mar 2018, 18:33

Intuos pro wirless dongle missing

Postby Malcolmx » Mon 12. Mar 2018, 18:37

I have one problem.
Can you tell me, can I purchase only a usb dongle form wacom wirless Kit?
I have everything else from this kit in My intuos pro s, and my dongle are missing... (nobody know where is it..)
Or maybe I can by other dongle usb?

thanks for response :)

Posts: 883
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos pro wirless dongle missing

Postby wacom1 » Tue 13. Mar 2018, 07:45

If you refer to the Intuos Pro PTH-451, there is a compartment for the battery, for the receiver and for the wireless dongle. If the dongle is missing, you need a complete new kit - because receiver and wireless dongle connection is hardcoded. (There is small 6-digit number printed on the receiver and you must have same number on the dongle). -- (If you refer to a newer Intuos Pro model from 2017, that uses Bluetooth and does not include a dongle.)

Return to “Pen Tablets”