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Pan/Scroll works only when Wacom Preferences window active

Posted: Mon 12. Mar 2018, 19:21
by psoiree
I got everything updated (the High Sierra, the Adobe CC, the Wacom tablet drivers) and I can't use spacebar as a momentary hand tool anymore. If I want to assign a spacebar to the hand tool it doesn't work 'cause one can not use spacebar as a keystroke for tools. If I add an Illustrator app to the Wacom setup and then apply Pan/Scroll function for one of the pen buttons - it won't pan in Illustrator, just do a marque. If I assign an H keystroke to the pen and then assing an H keystroke to the Hand tool in Illustrator, I can use the Hand tool but it's not momentary - one must choose another tool to get rid of Hand tool.

Really annoying, I can't get my work done!

I've reset the Illustrator preferences and nothing. BUT all of a sudden I noticed something strange: when the Wacom tablet preferences are open, You can easily pan in the behind Illustrator window. When You have the Illustrator window as Your main one, You can't pan anymore...! Link to the video: https://www.dropbox.com/s/w6dnika27q4js ... m.mov?dl=0

What the hell Wacom? Bought this tablet so I could work outside of office and at the moment I can't finish a project which has to go to printery tomorrow morning!

Re: Pan/Scroll works only when Wacom Preferences window active

Posted: Tue 13. Mar 2018, 08:15
by wacom1
The driver applies application specific settings, so uses settings for the currently active program. That can differ for the driver control panel and other programs. - The new driver has a new scroll function, that scrolls the document without having to move the pen to the scrollbar. That can differ for some programs - some applications have settings to zoom or scroll with mousewheel, so I would check these settings.

Re: Pan/Scroll works only when Wacom Preferences window active

Posted: Tue 13. Mar 2018, 14:19
by psoiree
wacom1 wrote:The driver applies application specific settings, so uses settings for the currently active program. That can differ for the driver control panel and other programs. - The new driver has a new scroll function, that scrolls the document without having to move the pen to the scrollbar. That can differ for some programs - some applications have settings to zoom or scroll with mousewheel, so I would check these settings.


I did not understand a thing from what you're saying... You never had to move the pen to the scrollbar, that would be ridiculous. We're 2018, not 2002. I don't ask about mousewheel scroll function. I ask about hand tool function. Have You ever seen Photoshop, Illustrator or any other design application?

Re: Pan/Scroll works only when Wacom Preferences window active

Posted: Sun 27. May 2018, 14:09
by wacom1
Open the driver control panel, select a button and assign Keystroke, in the dialog press the spacebar. It will show as {Space} and work the same in Photoshop as pressing the spacebar on the keyboard. - You have to make sure that this setting is used when Photoshop is active, other that button may have another preset function assigned for Photoshop.