Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here: https://www.wacom.com/en-us/support?gui ... d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Wacom Intuos Pen&Touch not working

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Effutrat
Posts: 1
Joined: Fri 6. Jan 2017, 23:18

Wacom Intuos Pen&Touch not working

Postby Effutrat » Fri 6. Jan 2017, 23:31

(I apologize if my post is not very understandable, English is not my first language.)
Hello. I have been experiencing some problems with my Wacom Intuos Pend&Touch tablet.
About a year ago, it started connecting/disconnecting randomly, and sometimes the driver would not work, and sometimes (or should I say VERY frequently) the tablet would start to "draw" on its own (constant clicking and making random lines when I didn't even touch it), the blue light flickering, etc...

Now, all problems associated with the driver are fixed but today my tablet wasn't recognized at all by the computer, as if I had plugged in nothing...But the white and blue lights would light up when the tablet was plugged in and if I hovered and scribbled with the stylus on the tablet, but it did no effect to my computer, it didn't let me draw. I opened up the driver only to find that apparently nothing is plugged in and when I try to access my tablet's parameters it says that the tablet was not found in the system.

Does anyone have any suggestions or know how can I fix this problem? Is it from the tablet itself, the cable or the computer?

Thank you very much in advance.

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