Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Please register our products on https://www.wacom.com/register
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Problem with Intuos Pro M 2

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 1
Joined: Fri 16. Mar 2018, 21:48

Problem with Intuos Pro M 2

Postby Mrquiz » Fri 16. Mar 2018, 22:02

Today I've got my first Intuos Pro M 2 from shop, but i have massive problem with installing Tablet onto PC I tried on 2 laptops and on my main PC. All of them have Win 7 x64. Everytime i connect Tablet, Wacom Desktop Center doesn't recognize that it's connected. Beside that everytime I connect it to PC after completly reinstalling Intuos drivers automatic updates can't find any Drivers i installed. I tried multiple of versions of Drivers and it didn't help at all. Tablet is fine Plug and Play is seeing it but drivers can't.

Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Problem with Intuos Pro M 2

Postby wacom1 » Sun 18. Mar 2018, 06:56

Can you see tablet entries in Start menu -> Wacom Tablet ? Open the prefrence utility and remove settings, then try to open tablet properties. Perhaps there is only an issue with the Wacom Desktop Center.

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