Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom one tablet your device is not connected to your computer

Intuos, Intuos Pro, Bamboo, Graphire, etc.
bigiuclau
Posts: 1
Joined: Sat 31. Mar 2018, 09:27

Wacom one tablet your device is not connected to your computer

Postby bigiuclau » Sat 31. Mar 2018, 10:02

So i bought wacom one 3 days ago.
it's working on my laptop on windows 10.
ON the other hand on my pc after instaling the latest driver "your device is not connected to your computer".btw windows 7 on pc.
I tried instaling older drivers and 5 diffrent usb ports the same thing.And restarting wacom services
if i use the driver that windows update is installing it works but it works like a mouse.`
HELP

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