Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Problem With Pen Driver

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Epeorusjim
Posts: 5
Joined: Fri 6. Apr 2018, 15:06

Problem With Pen Driver

Postby Epeorusjim » Fri 6. Apr 2018, 15:16

Intuos Pro L. Windows 10. The latest cumulative update for Windows 10 on 3/27/18 caused my Wacom to go wonky. If draw with the pen horizontally in PS CC, then it works as it's supposed to. If, however, you draw vertically, the pen turns into a scroll function and moves the picture. Same with any of the pen type tools. (healing brush, clone tool, pen, etc.) This has been mentioned numerous times on adobe forum boards, but I didn't see anything here. Is Wacom doing anything to address this problem. It's kinda ESSENTIAL to have the pen tool work in PS.

I saw that there is a new driver out today. It did nothing to address the problem.

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: Problem With Pen Driver

Postby wacom1 » Fri 6. Apr 2018, 16:20

Did you try to turn off 'use Windows Ink' in the tablet driver ? Since Win10 Fall Creators Update Microsoft has changed the functionality for the stylus in programs using Windows Ink (like Photoshop).


Return to “Pen Tablets”