Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Problem With Pen Driver

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Epeorusjim
Posts: 1
Joined: Fri 6. Apr 2018, 15:06

Problem With Pen Driver

Postby Epeorusjim » Fri 6. Apr 2018, 15:16

Intuos Pro L. Windows 10. The latest cumulative update for Windows 10 on 3/27/18 caused my Wacom to go wonky. If draw with the pen horizontally in PS CC, then it works as it's supposed to. If, however, you draw vertically, the pen turns into a scroll function and moves the picture. Same with any of the pen type tools. (healing brush, clone tool, pen, etc.) This has been mentioned numerous times on adobe forum boards, but I didn't see anything here. Is Wacom doing anything to address this problem. It's kinda ESSENTIAL to have the pen tool work in PS.

I saw that there is a new driver out today. It did nothing to address the problem.

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Problem With Pen Driver

Postby wacom1 » Fri 6. Apr 2018, 16:20

Did you try to turn off 'use Windows Ink' in the tablet driver ? Since Win10 Fall Creators Update Microsoft has changed the functionality for the stylus in programs using Windows Ink (like Photoshop).


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