Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Driver constantly stops working

Intuos, Intuos Pro, Bamboo, Graphire, etc.
meepymaybelle
Posts: 2
Joined: Mon 10. Apr 2017, 20:50

Driver constantly stops working

Postby meepymaybelle » Sat 7. Apr 2018, 17:12

It seems no matter the update, this never gets addressed. I keep getting the "wacom tablet was not found" error constantly. As in every single time I try to use it I have to restore the settings and more often than not it does nothing and I have to go into command prompt. It's a giant hassle that makes the tablet nigh-unusable since in the time it takes to fix the stupid thing, I'm no longer in any mood to even do anything. On top of that, every time I go through that hassle it only works for maybe a half hour at most before crashing. I should not have to have a list for command prompt saved on my desktop but I need it on a daily basis.

This has been an issue across several tablets and several computers so it's definitely a wacom problem. Is there anything that can be done to prevent this? It seems the updates do absolutely nothing when it comes to making the tablets actually work.

Current model is intuos pro m, pth-660.

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