Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Sometimes it draws, sometimes it drags or even react at all ...

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Ekkidrom
Posts: 3
Joined: Thu 12. Apr 2018, 12:04

Sometimes it draws, sometimes it drags or even react at all ...

Postby Ekkidrom » Thu 12. Apr 2018, 12:13

Hej,

I hope, someone can help me with my problem. Since two days my Wacom Intuos 3 drives me crazy. I want to draw in Photoshop, but it doesn't react normal anymore. Sometimes it creates small lines and dots, sometimes it just drag the whole view of the file like I have pushed the shift-key. It is absolutely not possible to control anything :( ... I have changed no settings, started everything new a few times and even installed the software again. The same problem.

I really hope, someone can help me, because I have to work and I am really desperate. And please excuse my bad english ;).

Thx and best wishes!

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Sometimes it draws, sometimes it drags or even react at all ...

Postby wacom4 » Thu 12. Apr 2018, 13:35

Does this help: viewtopic.php?f=5&t=1600 ?

Ekkidrom
Posts: 3
Joined: Thu 12. Apr 2018, 12:04

Re: Sometimes it draws, sometimes it drags or even react at all ...

Postby Ekkidrom » Thu 12. Apr 2018, 14:02

Thanks, I have already replied to "wacom3s"-announcement: "Why is the pen scrolling instead of drawing or selecting everything in Windows?" that this solved my problem and my topic can be deleted :).

Thanks!


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