Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

cursor jumping then nothing

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Isometric
Posts: 2
Joined: Fri 13. Apr 2018, 14:44

cursor jumping then nothing

Postby Isometric » Fri 13. Apr 2018, 15:18

Hi,
I just dug up my Intuos draw or P S/CLT-490, as the software calls it and installed the drivers using the Wacom desktop center. After restarting the system as instructed by the software, the cursor was jumping to the bottom center of my screen every second or so. The intervals were always the same and after restarting again the tablet stopped reporting input altogether...
Thanks, Iso.

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: cursor jumping then nothing

Postby wacom1 » Sat 14. Apr 2018, 08:02

Unplug and replug the tablet, open WDC aand use backup settings -> reset settings. If that makes no difference, check your system for possibly interfering software (especially mouse/keyboard related).


Return to “Pen Tablets”