Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Tablet not working

Intuos, Intuos Pro, Bamboo, Graphire, etc.
lucasksks11
Posts: 1
Joined: Sun 22. Apr 2018, 03:02

Tablet not working

Postby lucasksks11 » Sun 22. Apr 2018, 03:09

I got a Wacom Bamboo, I installed all the drivers and restarted my computer as needed. But when I plugged it in my computer the blue light that indicates it's ready to use begins to blink every second, and it won't work. I made sure I had all the drivers a million times, restarted the drivers, restarted my computer, tried another USB port, and nothing, still blinking, I really don't know what to do. Help me please, I really love this tablet.

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: Tablet not working

Postby wacom1 » Sun 22. Apr 2018, 07:01

Unplug the tablet, uninstall the driver and restart the os. Check for remaining Wacom entries in device manager to remove, then attach the tablet. The os will try to detect and install device drivers and the LED blinks til this is finished. Check in device manager if all is fine, then install the tablet driver (5.3.5).


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