Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

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Intuos not working help!!

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 1
Joined: Wed 2. May 2018, 01:34

Intuos not working help!!

Postby Shmewy » Wed 2. May 2018, 01:44

So I was drawing on my tablet, and all of a sudden my mouse stops moving on my screen. Beforehand my tablet started turning off by itself and I assume it was my charge on it (it was at 60% so it wasnt that..)
[*] Ive uninstall and reinstall the drivers
[*] Ive restarted my laptop several times
[*] Ive used the services.msc to restart my tablet as well
[*] Ive used a different usb plug

I just wanted to do commissions and draw for my art blog but I keep hitting a wall when it comes to it and Im running out of options. I have no money to buy a new tablet.

Posts: 3
Joined: Fri 11. May 2018, 08:16

Re: Intuos not working for cheese!!

Postby happyanus » Fri 11. May 2018, 08:27

I'm sorry. There is no help, and you just wanted to do commissions. It sounds like the tablet was broken.. You've troubleshooted the most usual problems. Le sigh.

Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos not working help!!

Postby wacom1 » Fri 11. May 2018, 11:26

Is the tablet LED On and reacting ? Does the driver diagnostics (control panel -> About) detect the tablet ? You might be able to use another cable, test with eraser end of the pen, remove the tablet settings in the Wacom Desktop Center. - The best steps depend on your tablet model, operating system and what is working or not.

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