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December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Intuos not working help!!

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Shmewy
Posts: 1
Joined: Wed 2. May 2018, 01:34

Intuos not working help!!

Postby Shmewy » Wed 2. May 2018, 01:44

So I was drawing on my tablet, and all of a sudden my mouse stops moving on my screen. Beforehand my tablet started turning off by itself and I assume it was my charge on it (it was at 60% so it wasnt that..)
[*] Ive uninstall and reinstall the drivers
[*] Ive restarted my laptop several times
[*] Ive used the services.msc to restart my tablet as well
[*] Ive used a different usb plug

NOTHING IS WORKING I DONT KNOW IF ITS THE TABLET ITSELF I BOUGHT THIS OFF SOMEONE ;_;
I just wanted to do commissions and draw for my art blog but I keep hitting a wall when it comes to it and Im running out of options. I have no money to buy a new tablet.

happyanus
Posts: 3
Joined: Fri 11. May 2018, 08:16

Re: Intuos not working for cheese!!

Postby happyanus » Fri 11. May 2018, 08:27

I'm sorry. There is no help, and you just wanted to do commissions. It sounds like the tablet was broken.. You've troubleshooted the most usual problems. Le sigh.

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos not working help!!

Postby wacom1 » Fri 11. May 2018, 11:26

Is the tablet LED On and reacting ? Does the driver diagnostics (control panel -> About) detect the tablet ? You might be able to use another cable, test with eraser end of the pen, remove the tablet settings in the Wacom Desktop Center. - The best steps depend on your tablet model, operating system and what is working or not.


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