Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
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Wacom DTF-521 stylus/pen is not working whatsoever?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
RealEmoEmu
Posts: 1
Joined: Sat 21. Jul 2018, 03:31

Wacom DTF-521 stylus/pen is not working whatsoever?

Postby RealEmoEmu » Sat 21. Jul 2018, 03:42

Hello everyone!

My Wacom DTF-521's pen has stopped working completely. And it's literally brand new.
Here's whats happening though.
So, when i try to put the pen tip on the screen to draw/move the cursor, it doesn't work, nothing moves, and the status light of the pen doesn't even light up. The stylus only worked for about a week and now it's broken, and yes, I have uninstalled reinstalled drivers over ten times and i'm using Windows 10

I'm using the pentablet 5-3-5.exe driver.


Does anybody have a solution to this problem?

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