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Wacom problem - Multiselection (shift button pressed)

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 1
Joined: Tue 31. Jul 2018, 14:09

Wacom problem - Multiselection (shift button pressed)

Postby Arteeem » Tue 31. Jul 2018, 14:19

After 5-7 minutes of using the tablet it works like i always have pressed Shift button, and make multiselect for all items in every soft or at a dashboard.
And it behave the same if i use pen or fingers. But if i take magic mouse it works normally in the same moment. After with tablet it the same has multiselect. And when that problem happens i make Zoom, after i must restart the pc, because it start to work very slowly.
I've tried million things already, but the problem always come back already 2-3 weeks.

I have Wacom Intuos 5 touch PTH-650 on macOS High Sierra ver 10.13.6 with the latest driver update from 6/8/2018.
Macbook PRO from 2017 year. 2,3 GHz Core i5, 8gb LPDDR3, Intel iris plus 640 1536mb.


Posts: 2
Joined: Tue 4. Sep 2018, 11:03

Re: Wacom problem - Multiselection (shift button pressed)

Postby nikifore » Tue 4. Sep 2018, 11:15

I have the same issue! Please let me know if you find a solution!

Posts: 152
Joined: Tue 29. Nov 2016, 09:49

Re: Wacom problem - Multiselection (shift button pressed)

Postby wacom4 » Thu 6. Sep 2018, 09:13

Please check the diagnostics if eventually the Express Key with the "Shift" assignment is pressed all the time?
How to get to the diagnostics? See https://www.wacom.com/en-gb/support?gui ... 0675040cb6

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