Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Wacom problem - Multiselection (shift button pressed)

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Arteeem
Posts: 1
Joined: Tue 31. Jul 2018, 14:09

Wacom problem - Multiselection (shift button pressed)

Postby Arteeem » Tue 31. Jul 2018, 14:19

After 5-7 minutes of using the tablet it works like i always have pressed Shift button, and make multiselect for all items in every soft or at a dashboard.
And it behave the same if i use pen or fingers. But if i take magic mouse it works normally in the same moment. After with tablet it the same has multiselect. And when that problem happens i make Zoom, after i must restart the pc, because it start to work very slowly.
I've tried million things already, but the problem always come back already 2-3 weeks.

I have Wacom Intuos 5 touch PTH-650 on macOS High Sierra ver 10.13.6 with the latest driver update from 6/8/2018.
Macbook PRO from 2017 year. 2,3 GHz Core i5, 8gb LPDDR3, Intel iris plus 640 1536mb.

Thanks!

nikifore
Posts: 2
Joined: Tue 4. Sep 2018, 11:03

Re: Wacom problem - Multiselection (shift button pressed)

Postby nikifore » Tue 4. Sep 2018, 11:15

I have the same issue! Please let me know if you find a solution!

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Wacom problem - Multiselection (shift button pressed)

Postby wacom4 » Thu 6. Sep 2018, 09:13

Please check the diagnostics if eventually the Express Key with the "Shift" assignment is pressed all the time?
How to get to the diagnostics? See https://www.wacom.com/en-gb/support?gui ... 0675040cb6


Return to “Pen Tablets”