News 20.07.2020:
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at
Thanks for your understanding.

Wacom Customer Support page:

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS services

Product Registration:
Please register our products on
How do I register my Wacom device?

Intuos BT M 2018 and Bluetooth lag with iMac

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 1196
Joined: Tue 8. Aug 2017, 14:35

Re: Intuos BT M 2018 and Bluetooth lag with iMac

Postby wacom5 » Mon 30. Dec 2019, 10:28

There are drawbacks to using Bluetooth as a connection in general. There is only so much bandwidth it can support so the more devices you have connected, the more issues can occur. This is not something that can be resolved with a software update. In this forum there are plenty of suggestions to improve this including my previous post on this thread. Please read this article carefully:
Need immediate help? Contact our Support:

Posts: 1
Joined: Sun 16. Feb 2020, 22:04

Re: Intuos BT M 2018 and Bluetooth lag with iMac

Postby alexvedi » Sun 16. Feb 2020, 22:08

I have the same issue with Intuos Pen CTL-4100WL in a MacBook Air 2018 with OS Catalina

Return to “Pen Tablets”