Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
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Mapping in W10 not working.

Intuos, Intuos Pro, Bamboo, Graphire, etc.
kungen
Posts: 1
Joined: Tue 7. Aug 2018, 09:24

Mapping in W10 not working.

Postby kungen » Tue 7. Aug 2018, 09:40

I've just bought the Intuos Pro M and updated all drivers and firmwares (6.3.30-6).
But I can't get the mapping of the "drawing area" to work.
Under the "Pen settings" and "Mapping"-tab, I've defined the upper left 1/4:th of the area to be used.
But nothing happens?
I still use the 100% of the tablet area.

I saw another issue, where the solution was to tamper with the DPI in Windows.
I tried this, but with no luck.

Anyone experienced this?

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Mapping in W10 not working.

Postby wacom4 » Mon 20. Aug 2018, 12:58

In general this works.
Are you on the latest Windows version and on the latest driver?
Does it change anything when you reset your driver (maybe backup first) and try the same? (https://www.wacom.com/en-gb/support?gui ... 4e5a1ecb42)


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