Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-5) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Pen doesn´t draw until I drag it.

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Plantara
Posts: 2
Joined: Mon 20. Aug 2018, 02:02

Pen doesn´t draw until I drag it.

Postby Plantara » Mon 20. Aug 2018, 02:11

Sometimes my pen will work properly, and sometimes it doesn't.

The problem is > I put my stylus on the tablet and it wont draw, just until I move it a a certain distance, ink will appear, this limits me from doing small lines since, for lines to appear, I have to drag it away from the starting point.

This happens in every drawing program, I am not sure if its a shortcut or something I set up by accident, or anything else, It has been driving me crazy for the last months, restarting my computer doesn't fix it either, the problem just comes and goes and I have no idea why.
Please help me!

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Pen doesn´t draw until I drag it.

Postby wacom4 » Mon 20. Aug 2018, 12:38

Which OS is this?
Windows? Then please check if unchecking "Use Windows Ink" in the driver helps.

For Photoshop: https://www.wacom.com/en-gb/support?gui ... b9ca812863 and https://www.wacom.com/en-gb/support?gui ... d4c1732a8b

Please see as well: https://www.wacom.com/en-gb/support?gui ... 0675040cb6

Plantara
Posts: 2
Joined: Mon 20. Aug 2018, 02:02

Re: Pen doesn´t draw until I drag it.

Postby Plantara » Sat 13. Oct 2018, 22:33

Pen pressure is working just fine, the problem is after placing my pen down and pressing it wont do anything, after moving my pen a little bit then the line will start off, like a certain distance away from where I started.

Kind of like this:

Starting point is when I pressed my stylus on the tablet.
(Starting point) (Blank space)(Line finally starts)

x (NOTHING)(NOTHING)(NOTHING) _________________________
<----------------- MY PEN MOVING ON THE TABLET--------------->

wacom5
Posts: 164
Joined: Tue 8. Aug 2017, 14:35

Re: Pen doesn´t draw until I drag it.

Postby wacom5 » Mon 5. Nov 2018, 10:10

Is this it the visual issue you are referring too?
https://www.youtube.com/watch?v=nUlkxjUYY9I


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