Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
NOTE: Apple Released 10.15.1 which solves some of these issues. Please update as soon as possible.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Tablet selects everything / won't deselect

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 2
Joined: Tue 4. Sep 2018, 11:03

Tablet selects everything / won't deselect

Postby nikifore » Tue 4. Sep 2018, 11:09

Hi there,

I've been having an issue with my Tablet (Intuos Pro PTH-451/K) and Mac OSX, in that half an hour or so after use, it goes incredibly glitchy across all software. Even in Finder, every file you click on it selects, without deselecting the previous file. It's like the shift button is stuck on. In Chrome every link it opens a new tab (as if the command button is stuck on), touch scrolling stops, etc. The problem is, this is the same issue I had with my previous tablet, which is why I upgraded. If I use a mouse, the problem stops (which is how I know it's not the keyboard).

I have updated my OSX to 10.13.6, and it still happens. If I reboot my computer it fixes it, but it starts again 20 mins or so later.

Has anyone else come across this? Any ideas of fixing it?

Thanks loads


Posts: 1
Joined: Wed 25. Sep 2019, 09:40

Re: Tablet selects everything / won't deselect

Postby csmobro » Wed 25. Sep 2019, 09:43

I'm getting this and the only way I've worked out how to fix it is to restart my Mac, which is ridiculous so I just switch to the mouse until I restart.

If I close down Wacom Desktop Centre, it then doesn't recognise either my Intuos Pro or my Cintiq. Such a frustrating bug with Wacom's Drivers.

Posts: 10
Joined: Fri 24. May 2019, 10:57

Re: Tablet selects everything / won't deselect

Postby howdytom » Thu 26. Sep 2019, 10:44

I'm glad I am not alone.I do experience the same issue:

I have spent hours on debugging this issue. Wacom support keeps recommending to reinstall the driver. The shift click issue is reproducible using Wacom driver 6.3.35-2 and 6.3.36-2 on macOS 10.12 and MacOS 10.14


In my case I went back to Wacom driver 6.3.34-2, which resolves the issue. It pretty much looks like a driver issue.

Return to “Pen Tablets”