Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

I'm having this glitch with my brand new Wacom Intuos Pro

Intuos, Intuos Pro, Bamboo, Graphire, etc.
hndhmn
Posts: 1
Joined: Sat 6. Oct 2018, 17:57

I'm having this glitch with my brand new Wacom Intuos Pro

Postby hndhmn » Sat 6. Oct 2018, 18:55

Hi,
I'm having this glitch with my brand new Wacom Intuos Pro ( Medium ).
Here's a recorded video showing what is going on when I draw/type fast, causes random/glitched lines to be drawn, any fixes for this annoying problem?
https://youtu.be/AQlJBYj7FqQ

and here is for my diagnostics Image

wacom5
Posts: 244
Joined: Tue 8. Aug 2017, 14:35

Re: I'm having this glitch with my brand new Wacom Intuos Pro

Postby wacom5 » Mon 8. Oct 2018, 07:52

Which Operating System and which software is this? Does it happen with other drawing software?


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