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I'm having this glitch with my brand new Wacom Intuos Pro

Posted: Sat 6. Oct 2018, 18:55
by hndhmn
Hi,
I'm having this glitch with my brand new Wacom Intuos Pro ( Medium ).
Here's a recorded video showing what is going on when I draw/type fast, causes random/glitched lines to be drawn, any fixes for this annoying problem?
https://youtu.be/AQlJBYj7FqQ

and here is for my diagnostics Image

Re: I'm having this glitch with my brand new Wacom Intuos Pro

Posted: Mon 8. Oct 2018, 07:52
by wacom5
Which Operating System and which software is this? Does it happen with other drawing software?