Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Wacom pen problem.

Intuos, Intuos Pro, Bamboo, Graphire, etc.
ff20ff15
Posts: 1
Joined: Mon 22. Oct 2018, 08:39

Wacom pen problem.

Postby ff20ff15 » Mon 22. Oct 2018, 08:54

Hello, around 3 month ago i bought a CTL-472. Evrything was fine until few days ago. I'm getting a problem when i cant draw fast and short strokes and C curves, they all looks wobbly. Also pen keeps drawing a bit after i lift it. They only way to get a good circle or curve is to press harder and draw slower. I tried older drivers, i tried to disable windows ink, nothong really helps, tip double click distance is off.

Software Paint tool SAI, both versions have same problem

https://imgur.com/a/ppLr7CX

wacom5
Posts: 626
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom pen problem.

Postby wacom5 » Tue 23. Oct 2018, 06:57

From what you reported, it seems more like a issue with the pen itself. I would recommend that you contact our support for further troubleshooting.


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