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December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
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Intuos 3 and New MacBook Pro 2018

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 2
Joined: Mon 22. Oct 2018, 09:33

Intuos 3 and New MacBook Pro 2018

Postby Astrobutch » Mon 22. Oct 2018, 15:26


After I found out that MacBook Pros do not like Tea, I was forced to purchase a new MacBook Pro 2018.

I have an Intuos 3 PTZ631W and I tried to install driver 6.3.19-10 drivers.

Install was fine but after a reboot and plugging into a multi-port I keep getting the "A supported tablet was not found on the system" message.

I uninstalled and tried again but to no avail.

Does anyone have any ideas(apart from not feeding tea to a MacBook Pro!)


Posts: 486
Joined: Tue 8. Aug 2017, 14:35

Re: Intuos 3 and New MacBook Pro 2018

Postby wacom5 » Tue 23. Oct 2018, 06:54

Welcome. Intuos 3 is only supported until driver Driver 6.3.15-3. If you install any driver above that, your Intuos will not be detected, giving you that error message. You can download it from here: https://www.wacom.com/en-us/support/pro ... rt/drivers
Scroll down until you see Drivers for Previous Generation Products. I must warn you though, this driver is only supported up until Mac 10.11 El Capitan. It is not supported in OSX 10.12 or above.

Posts: 2
Joined: Mon 22. Oct 2018, 09:33

Re: Intuos 3 and New MacBook Pro 2018

Postby Astrobutch » Tue 23. Oct 2018, 08:14

Many thanks, it seems to work fine. After I have recovered from buying a new Mac, I'll buy a new Tablet..

Kind regards

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