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New Intuos CTH 690 - Is it faulty or is it a known issue? Mac 10.12.2

Posted: Thu 12. Jan 2017, 04:38
by fropirapec
Hi.

I just bought a BRAND NEW Intuos CTH 690 - Medium, Pen & Touch.

I'm using a Macbook Pro running Sierra 10.12.2

I have installed the latest drivers (6.3.20-4), then tried several older drivers too.



THE PROBLEM:

I have an issue when clicking between apps (or even between windows of a single app).

Sometimes a click is just ignored -- i.e. the app I've clicked on doesn't come to the foreground. Sometimes I have to click multiple times (which results in a mistaken double click), or click very slowly. Things like dragging a window around become very difficult.

I can see the click itself is registering fine via "current pressure" in Wacom Tablet System Preferences, but when I click on an app or window, it doesn't come to the foreground consistently.



I can't figure it out. Do I need to return the tablet to the store?

Please help!!!!