Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Intuos tablet pen problem

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 1
Joined: Fri 16. Nov 2018, 18:05

Intuos tablet pen problem

Postby FredWeasley10101 » Fri 16. Nov 2018, 19:07

For some reason my pen is suddenly acting weird.
Whenever I try to "undo" a brush stroke in Photoshop it doesn't work unless I move the pen far away from the tablet and press it multiple times for some reason. But the undo command works fine when I make brush strokes with my mouse?
Probably because when I try to make a new brushstroke the brush doesn't "pick up" so the two strokes are connected by a really thin line so when I try to "undo" it either undoes EVERYTHING or nothing.

Also when I try to quickly open other programs on my task bar the tablet won't let me click on anything that isn't in Photoshop. It only makes brush strokes sometimes. So I'm gathering it's some weird sensitivity thing although I'm not sure what settings would've got messed up to cause these things...

My driver is definitely up to date.

Return to “Pen Tablets”