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Scrolling instead of selecting and other issues

Intuos, Intuos Pro, Bamboo, Graphire, etc.
vishorizons
Posts: 2
Joined: Tue 8. Jan 2019, 16:11

Scrolling instead of selecting and other issues

Postby vishorizons » Tue 8. Jan 2019, 16:35

Suddenly having big issues today.

Wacom Intuos Draw
Model CTL-490

Wacom driver 6.3.32-4

Windows 10 Pro
Build 17134.472

In programs like Excel and Chrome, the pen scrolls instead of selecting. In Firefox, clicks seems to lag or not register (trouble clicking for new tab or clicking between tabs, and trouble on websites clicking links). Photoshop seems to work fine.

I tried all this with a mouse and that works fine.

Thanks for any help.

wacom5
Posts: 1114
Joined: Tue 8. Aug 2017, 14:35

Re: Scrolling instead of selecting and other issues

Postby wacom5 » Wed 9. Jan 2019, 08:38

Sounds like you have Windows Ink enabled. Disabling "Windows Ink" from the "Mapping" tab in the driver settings should help.
Need immediate help? Contact our Support: https://support.wacom.com

vishorizons
Posts: 2
Joined: Tue 8. Jan 2019, 16:11

Re: Scrolling instead of selecting and other issues

Postby vishorizons » Mon 14. Jan 2019, 14:24

Thanks for the reply. It was indeed Windows Ink. Not sure how that got turned on :/

Thanks again! :)


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