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Bamboo MTE-450 Windows 10 Driver Issues "Tablet not found"

Posted: Mon 21. Jan 2019, 21:53
by Cornsauce
I have a Bamboo MTE-450 which is very old but still in very good working condition. I recently got a new hard drive and in the process upgraded from Windows 8 to Windows 10. Upon installing fresh drivers and trying to open up Wacom Preferences in Control Panel, I get a message that says:
"ERROR - A supported tablet was not found on the system."
The tablet is connected to the computer and works as a mouse, but I can't use tablet mode or pressure sensitivity at all. It also shows up in Device Manager under Mice and other pointing devices as "HID-Compliant Mouse."

I've tried reinstalling the drivers, using old drivers, and reinstalling the device, and the result is the same every time. I've seen from multiple sources online that something similar to "Wacom tablet" should show up in Device Manager under Human Interface Devices, but I have nothing of the sort. It's also worth mentioning that I initially installed the latest driver from Wacom (6.3.32-4), which does not support Bamboos, and then went back and installed the older drivers (5.3.5-3) that do support Bamboos. I tried versions older than 5.3.5-3 as well.

This actually led to another problem, which is that I can't uninstall the newer Wacom drivers (6.3.32-4), even though they show up as a separate program. I can go to Control Panel > Uninstall > Wacom Tablet > Uninstall > "Do want to allow this app to make changes..." > Yes > and then nothing happens. I don't know if this is causing any problems that override the older drivers since I can still access both new and old configurators separately, but I would still like to be able to uninstall the newer drivers if I don't need them.

PC:
Windows 10 x64 (up to date)
Intel Core i5-3330
8 GB RAM
EVGA GTX-750TI
Once again, Wacom Bamboo MTE-450

Thanks!

Re: Bamboo MTE-450 Windows 10 Driver Issues "Tablet not found"

Posted: Tue 22. Jan 2019, 08:49
by wacom5
Please follow these steps to completely uninstall the driver.

As for which driver to install, there is no driver compatible but you can try the driver version 5.2.5-5a. It was the last driver to support the MTE-450. I cannot promise it will work tough.

Re: Bamboo MTE-450 Windows 10 Driver Issues "Tablet not found"

Posted: Thu 24. Jan 2019, 02:50
by Cornsauce
Worked perfectly. Thanks so much.