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Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

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http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

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Intuos Pro Draws straight line at the beginning of all curves

Intuos, Intuos Pro, Bamboo, Graphire, etc.
DRamsay
Posts: 2
Joined: Sun 3. Feb 2019, 22:48

Intuos Pro Draws straight line at the beginning of all curves

Postby DRamsay » Mon 4. Feb 2019, 19:38

Hello,

Hoping someone out there can help. When drawing in photoshop, with the intuos pro large, the beginning of any curved line is always drawn as a straight line before then starting to curve as it should. One the line is started and that initial straight line is over it seems to work as normal. I have tried installing and uninstalling drivers, reverting to a previous driver. I am using it tethered with usb.

Anyone got any ideas, any help would be much appreciated.

Thanks
Dave

wacom5
Posts: 681
Joined: Tue 8. Aug 2017, 14:35

Re: Intuos Pro Draws straight line at the beginning of all curves

Postby wacom5 » Tue 5. Feb 2019, 09:01

Hi Dave.

Not sure if I understand the issue but this seems like a PS issue more than anything. Can you please confirm which OS version you are using and which version of PS?

Is your issue similar to this one - https://forums.adobe.com/thread/2284491 ?

DRamsay
Posts: 2
Joined: Sun 3. Feb 2019, 22:48

Re: Intuos Pro Draws straight line at the beginning of all curves

Postby DRamsay » Tue 5. Feb 2019, 21:12

Hello,

Thank you for such a quick response. I am running photoshop 19.1.6. on mac 10.14. My issues is not the same as the one in your link. My straight lines are drawn at the beginning of each stroke, not (as in their case) created by a line being drawn between the start and end points of a stroke. Having looked across various forums some people suggest turning off double click distance but this doesnt help.

I have just done and example to show you:

https://we.tl/t-4od4F5SxQv

If you think it could be a PS issue I could try reinstalling? I had assumed it was the tablet because the only time ive ever seen it in years of using PS with a tablet was after getting the intuos pro large.

Thanks for your help
Dave

wacom5
Posts: 681
Joined: Tue 8. Aug 2017, 14:35

Re: Intuos Pro Draws straight line at the beginning of all curves

Postby wacom5 » Wed 6. Feb 2019, 09:23

First time I see this issue on Mac. Does it happen only with Photoshop or other software? Your lines don't seem to be pressure sensitive either so it may be related to this? Seems to be a software issue.

Have you done the steps here - https://www.wacom.com/en-de/support?guideTitle=Why-is-pen-pressure-not-working-within-Mac-OS-10.14%3F&guideId=61036461-47de-4d6c-a925-94496ab84bf1
If the issue persists, I recommend you to check with Adobe as well.


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