Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Wacom Ituos Pro Tablet Properties bar

Intuos, Intuos Pro, Bamboo, Graphire, etc.
devonman
Posts: 9
Joined: Fri 25. Jan 2019, 07:55

Wacom Ituos Pro Tablet Properties bar

Postby devonman » Wed 6. Feb 2019, 09:59

How do I input the choice of Photoshop 2019cc into Applications, at present All Others and Corel Painter 2019 are present, when I press the + button I am lost what to do and where to go.

Also I have to check the Pressure Compatability button at Options at the Applications page although I am using Wacom Intuos Pro medium purchased November 2018 to get sizing on pen to work well

wacom5
Posts: 681
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom Ituos Pro Tablet Properties bar

Postby wacom5 » Fri 8. Feb 2019, 11:27

Hi,
Have you checked the steps here: https://www.wacom.com/en-de/support?guideTitle=What-are-Application-Specific-Settings%3F&guideId=67bb6493-f13a-4f12-b3d2-1daf9a7142b8
You should be able to manually add Photoshop if you follow these steps.

devonman
Posts: 9
Joined: Fri 25. Jan 2019, 07:55

Re: Wacom Ituos Pro Tablet Properties bar

Postby devonman » Fri 8. Feb 2019, 15:20

Thank you Wacom 5, I have managed to add Photoshop 2019 to the application page following your instruction above, it was not an easy navigation to that entry.

That now leaves me with the option page that requires me to check the Pressure compatibility button to get pen pressures, surely this should not be necessary for an Adobe Photoshop 2019cc, this is not an older program? Your comment would be appreciated.

wacom5
Posts: 681
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom Ituos Pro Tablet Properties bar

Postby wacom5 » Mon 11. Feb 2019, 12:00

Are you using Photoshop with Windows Ink or did you change to Wintab? See https://forums.adobe.com/thread/2134092 for reference.
Photoshop and Adobe have several issue with Windows Ink so a lot of users change to the older Wintabservice.
Pressure is read by the software so if you need to check the compatibility button it means that PS is not being able to read the 8k levels of pressure provided by the driver.

devonman
Posts: 9
Joined: Fri 25. Jan 2019, 07:55

Re: Wacom Ituos Pro Tablet Properties bar

Postby devonman » Tue 12. Feb 2019, 07:49

Thanks again Wacom5, your reply is appreciated.
I will study the advice and try to get my head around all those comments.


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