Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Wireless Kit

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 5
Joined: Sat 11. Feb 2017, 15:38

Wireless Kit

Postby Skullomania » Thu 7. Feb 2019, 17:00

Hi there,

I recently bought a 2nd hand Intuos 5 as a size upgrade from my medium and it came with the wireless kit included. With my setup as it is for the most part the wireless is not needed but I will use it from time to time. I was wondering if leaving it plugged in constantly will have any adverse effects on the wireless components and should I uninstall them until needed?


Posts: 546
Joined: Tue 8. Aug 2017, 14:35

Re: Wireless Kit

Postby wacom5 » Fri 8. Feb 2019, 11:22

You should be fine. The Wireless components are not powered as long as you have the USB cable plugged in. I have not hear of this ever being an issue.

Posts: 5
Joined: Sat 11. Feb 2017, 15:38

Re: Wireless Kit

Postby Skullomania » Fri 8. Feb 2019, 19:26

Ok thanks.

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