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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Pen lag when on CPU load when Bluetooth connected

Intuos, Intuos Pro, Bamboo, Graphire, etc.
harumscarum
Posts: 12
Joined: Fri 11. Jan 2019, 08:57

Pen lag when on CPU load when Bluetooth connected

Postby harumscarum » Sat 9. Mar 2019, 18:15

Every time when I perform the heavy task on my PC I need to connect USB instead of Bluetooth connection because of very heavy lag which is noticeable when CPU load over 50% and it is almost not possible to work when CPU load over 80%
This is only when tablet connected wirelessly - so please give top priority to Bluetooth process in your drivers

Windows 10 *64 and Wacom Pro (PTH-660)

wacom5
Posts: 1468
Joined: Tue 8. Aug 2017, 14:35

Re: Pen lag when on CPU load when Bluetooth connected

Postby wacom5 » Mon 11. Mar 2019, 09:09

The driver has no power to change priority. This is managed by the operating system. You need to set this up on Windows.
Need immediate help? Contact our Support: https://support.wacom.com

harumscarum
Posts: 12
Joined: Fri 11. Jan 2019, 08:57

Re: Pen lag when on CPU load when Bluetooth connected

Postby harumscarum » Thu 16. Sep 2021, 11:50

it is NOT driver causing this issue, but " wacom_tablet.exe" service

Google Search Result

The wacom_tablet.exe is a Tablet Service for professional driver.
This file is part of Wacom Technology, Corp. Tablet Service.
Wacom_tablet.exe is developed by Wacom Technology, Corp.


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