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Tablet suddenly dead ??

Intuos, Intuos Pro, Bamboo, Graphire, etc.
arkasjel
Posts: 1
Joined: Fri 10. Feb 2017, 11:43

Tablet suddenly dead ??

Postby arkasjel » Fri 10. Feb 2017, 11:48

Hello everyone.

(sorry for my bad english, I'm french)
I have an Intuos PTK-440 and it was working find until this morning. But now, the small blue light does'nt show at all, i tried to plug it with another cable and on another computer and... nothing happens at all. I installed the drivers again and... nothing.

Is there anything I can do ? I haven't used it that much so I hope it's not dead =(

Thank you !

Skullomania
Posts: 8
Joined: Sat 11. Feb 2017, 15:38

Re: Tablet suddenly dead ??

Postby Skullomania » Sat 11. Feb 2017, 15:56

-snip-

Sorry, just noticed you already tried another cable.

Maybe it's still in warranty? Have you tried contacting Wacom support to see if you're eligible for a replacement if they can't help you fix it?


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