Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Tablet suddenly dead ??

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 1
Joined: Fri 10. Feb 2017, 11:43

Tablet suddenly dead ??

Postby arkasjel » Fri 10. Feb 2017, 11:48

Hello everyone.

(sorry for my bad english, I'm french)
I have an Intuos PTK-440 and it was working find until this morning. But now, the small blue light does'nt show at all, i tried to plug it with another cable and on another computer and... nothing happens at all. I installed the drivers again and... nothing.

Is there anything I can do ? I haven't used it that much so I hope it's not dead =(

Thank you !

Posts: 8
Joined: Sat 11. Feb 2017, 15:38

Re: Tablet suddenly dead ??

Postby Skullomania » Sat 11. Feb 2017, 15:56


Sorry, just noticed you already tried another cable.

Maybe it's still in warranty? Have you tried contacting Wacom support to see if you're eligible for a replacement if they can't help you fix it?

Return to “Pen Tablets”