Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

"Supported tablet not found"

Intuos, Intuos Pro, Bamboo, Graphire, etc.
CodeXANA
Posts: 1
Joined: Sun 12. May 2019, 13:56

"Supported tablet not found"

Postby CodeXANA » Sun 12. May 2019, 14:00

I have a very old bamboo pen and touch, CTL-460. It worked fine last summer, but now it isn't calibrated. It is extremely hard for me to still draw, to the point where I haven't bothered. I have tried uninstalling the driver multiple times, removing the preferences, reinstalling, etc etc etc...I can't seem to get anything to work. I am using a MAC btw!!! So please someone help me out. I can't afford a new tablet.

wacom5
Posts: 572
Joined: Tue 8. Aug 2017, 14:35

Re: "Supported tablet not found"

Postby wacom5 » Mon 13. May 2019, 14:50

Hi.
Which Mac OSX are you using and which Wacom driver did you install? I recommend you to start by checking the connection through USB. Try a different port / cable.


Return to “Pen Tablets”