Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Issues installing Wacom Intuos 4 driver (6.3.20-7) on Win10

Intuos, Intuos Pro, Bamboo, Graphire, etc.
NikarNikar
Posts: 1
Joined: Fri 24. Feb 2017, 04:56

Issues installing Wacom Intuos 4 driver (6.3.20-7) on Win10

Postby NikarNikar » Fri 24. Feb 2017, 04:59

Hi all,

I've the Wacom Intuos 4 small tablet and OS is Windows 10.
When I try to install the 6.3.20-7 driver for Windows, I keep getting this error:

Image

Any ideas?

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: Issues installing Wacom Intuos 4 driver (6.3.20-7) on Win10

Postby wacom1 » Fri 24. Feb 2017, 09:42

The file might be blocked by antivirus software, so run installation with the virus protection temprarily off. Otherwise:

Check if C:\Program Files\Tablet exists. If you have configured your system to keep programs on another drive, create this folder and run the installation again.

If the folder already exist and you see this problem, uninstall the driver, remove the folder, rename driver .exe file extension to .zip and unpack it into an emtpy folder. Run the setup.exe in that folder.


Return to “Pen Tablets”