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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Intuos Pro M — Bluetooth lag makes it unusable

Intuos, Intuos Pro, Bamboo, Graphire, etc.
mikejay
Posts: 1
Joined: Tue 14. May 2019, 11:39

Intuos Pro M — Bluetooth lag makes it unusable

Postby mikejay » Tue 14. May 2019, 11:52

I've just received Intuos Pro M PTH-660, to replace previous model I had. I was really hoping that I could get rid of cables and dongles thanks to bluetooth connectivity, but it turns out It's not an option.

First of all bluetooth connection is unstable — sometimes lag is ridiculously huge, than after restarting computer it works acceptably. But even at it's best there is a slight difference to wired mode.Maybe few milliseconds, but still. But then I start to Pan/Scroll browser window holding one of the buttons on Pro Pen and lag becomes a joke. Sad joke. It is incremental the longer I'm holding the button and scroll. When I release it it comes back to it's "normal" bluetooth state.

I'm working on latest iMac 27" with i9, 40GB RAM and even disabled bluetooth mouse, so there is only tablet and keyboard connected and it still sucks.

I've tried reinstalling drivers and nothing helps. Actually it was even worse after reinstallation.

PLEASE, do something about it, I would really like to keep all those cables off my desk.

wacom5
Posts: 1468
Joined: Tue 8. Aug 2017, 14:35

Re: Intuos Pro M — Bluetooth lag makes it unusable

Postby wacom5 » Wed 15. May 2019, 09:23

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