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Input lag intuos PTH-660 Bluetooth MacOs

Intuos, Intuos Pro, Bamboo, Graphire, etc.
MikhailNaumovich
Posts: 1
Joined: Tue 28. May 2019, 04:36

Input lag intuos PTH-660 Bluetooth MacOs

Postby MikhailNaumovich » Tue 28. May 2019, 05:19

Hello. I have MacBook Pro 2015. Mojave 10.14.5. Wacom Driver 6.3.34-2. There is the problem with input lag when I connect tablet via bluetooth. I see this lag only when using pen or eraser, if i try to move my finger on the touch screen it work without lag. Via wire connection the tablet work perfectly. I tried clean driver install and Disable\Enable "wacomTouchDriver" in System preferences but it doesn't work. Bluetooth work correctly -50dmb. I tried to install last version Wacom Driver but still not working. I had Wacom Intuos5 Touch Small Pen Tablet (PTH450) and there was no lags. Could you help me to figure out the problem please.

wacom5
Posts: 642
Joined: Tue 8. Aug 2017, 14:35

Re: Input lag intuos PTH-660 Bluetooth MacOs

Postby wacom5 » Tue 28. May 2019, 09:06

Hello.
Did you already run all the firmware updates if you have any available?
What is the exact RSSI value you are getting? -50dbm is at the limit so try to move the tablet closer to the device. The closer the RSSi is to 0 the better.
I you probably already saw this but just in case - Please check these articles:
https://www.wacom.com/en-de/support?guideTitle=How-to-optimize-Bluetooth-performance-with-Wacom-Tablets&guideId=003-302
and
https://support.apple.com/en-us/HT201542


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