Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

No wacom driver installation

Intuos, Intuos Pro, Bamboo, Graphire, etc.
fb11cochi
Posts: 1
Joined: Wed 12. Jun 2019, 22:11

No wacom driver installation

Postby fb11cochi » Wed 12. Jun 2019, 22:34

I purchased a wacom intuos s CTL-4100 K1 BX. I downloaded the 6.3.34-2 driver from the wacom website and tried to install it on my imac (high sierra 10.13.6) but at some point the installation froze. I can't get into system preferences so I have to reinstall the operating system again.
The error message I read is:
host175-197-dynamic installd(465) : PackageKit: ----- Begin install -----
I would really appreciate a response from a wacom technician, thanks.

wacom5
Posts: 722
Joined: Tue 8. Aug 2017, 14:35

Re: No wacom driver installation

Postby wacom5 » Thu 13. Jun 2019, 07:31

Hello.

That is not enough information to help you with the issue you reported. You need to contact our support directly - https://support.wacom.com


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