Mouse doesn't work with latest driver

[Epeorusjim]

With the latest driver update the mouse pointer quit working. The cursor shows up, but won't move.

(And by the way administrator, the pen cursor still shows up as a star regardless of the windows pen settings.)

[wacom5]

Hello,

We have a bug with Mouse mode and Windows Ink. In order for Mouse mode to work, you will need to disable Windows Ink.

By default, the Wacom Mouse (KC-100) is set to Mouse mode so it will also be affected. In the Mapping tab, set the mouse to Pen mode.
Once this is done, turn off Windows Ink and switch back to Mouse mode. This should solve the problem for now.

As for the other issue, as mentioned in the article, we have an open ticket with Microsoft - https://www.wacom.com/en-de/support?guideTitle=Why-is-the-cursor-on-Windows-a-white-dot-or-crosshairs%3F-&guideId=015-661

[Epeorusjim]

Thanks, I'll give that a try when I get back into town...……

Jim

[Epeorusjim]

Wacom5,

I downloaded the latest driver that I was having a mouse problem with and then tried your suggestion. It didn't work. The mouse is still stuck and won't move. I hope Wacom gets there s..t together and fixes these bugs. I'll continue to use an old driver so at least the mouse works. Jeeze………….

[wacom5]

This worked 100% for when when I tried it. Your issue may be different then. Please contact our support - https://support.wacom.com