With the latest driver update the mouse pointer quit working. The cursor shows up, but won't move.
(And by the way administrator, the pen cursor still shows up as a star regardless of the windows pen settings.)
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Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
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Drawing software:
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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Mouse doesn't work with latest driver
Re: Mouse doesn't work with latest driver
Hello,
We have a bug with Mouse mode and Windows Ink. In order for Mouse mode to work, you will need to disable Windows Ink.
By default, the Wacom Mouse (KC-100) is set to Mouse mode so it will also be affected. In the Mapping tab, set the mouse to Pen mode.
Once this is done, turn off Windows Ink and switch back to Mouse mode. This should solve the problem for now.
As for the other issue, as mentioned in the article, we have an open ticket with Microsoft - https://www.wacom.com/en-de/support?guideTitle=Why-is-the-cursor-on-Windows-a-white-dot-or-crosshairs%3F-&guideId=015-661
We have a bug with Mouse mode and Windows Ink. In order for Mouse mode to work, you will need to disable Windows Ink.
By default, the Wacom Mouse (KC-100) is set to Mouse mode so it will also be affected. In the Mapping tab, set the mouse to Pen mode.
Once this is done, turn off Windows Ink and switch back to Mouse mode. This should solve the problem for now.
As for the other issue, as mentioned in the article, we have an open ticket with Microsoft - https://www.wacom.com/en-de/support?guideTitle=Why-is-the-cursor-on-Windows-a-white-dot-or-crosshairs%3F-&guideId=015-661
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- Posts: 5
- Joined: Fri 6. Apr 2018, 15:06
Re: Mouse doesn't work with latest driver
Thanks, I'll give that a try when I get back into town...……
Jim
Jim
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- Posts: 5
- Joined: Fri 6. Apr 2018, 15:06
Re: Mouse doesn't work with latest driver
Wacom5,
I downloaded the latest driver that I was having a mouse problem with and then tried your suggestion. It didn't work. The mouse is still stuck and won't move. I hope Wacom gets there s..t together and fixes these bugs. I'll continue to use an old driver so at least the mouse works. Jeeze………….
I downloaded the latest driver that I was having a mouse problem with and then tried your suggestion. It didn't work. The mouse is still stuck and won't move. I hope Wacom gets there s..t together and fixes these bugs. I'll continue to use an old driver so at least the mouse works. Jeeze………….
Re: Mouse doesn't work with latest driver
This worked 100% for when when I tried it. Your issue may be different then. Please contact our support - https://support.wacom.com