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Art pen (Intuos 4) always registering Button 1+2

Posted: Sun 28. Jul 2019, 16:59
by maschl
Hello,

according to the diagnose tool, my erratically behaving Art Pen (Intuos 4) is always registering Tip (button 1) plus 1st button (button 2 ) simultaneously. Ist there a way to fix that? I already tried disabling button 2, but it won't let me.

Thanks!

Re: Art pen (Intuos 4) always registering Button 1+2

Posted: Mon 29. Jul 2019, 07:10
by wacom5
That's most likely a hardware issue with the pen. Please contact our support - https://support.wacom.com