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Lag with pen recognition every minute or so

Posted: Fri 27. Sep 2019, 08:42
by loek25
Hi,

With my new Dell xps I have a problem in photoshop. Whenever I draw with my wacom tablet there is some lag every minute or so. Instead of smooth lines the brush can only make really short straight lines. The problem dissapears when I click outside of photoshop and then go back to photoshop.

I have turned off windows ink and I'm using the code:
# Use WinTab
UseSystemStylus 0

All drivers are up to date as well as photoshop. I also tried it with a previous update of photoshop.
I tested this on another Dell laptop as well.

I posted this issue in the adobe forum as well: https://community.adobe.com/t5/Photoshop/Every-minute-or-so-the-brush-stops-working-and-only-makes-short/m-p/10630902#M265185

The lag seems to appear randomly every minute or so and I have no idea what causes it.

Any help is appreciated.

Re: Lag with pen recognition every minute or so

Posted: Mon 7. Oct 2019, 17:29
by howdytom
Try resetting any pen, touch assignments in the Wacom tablet settings. What Wacom driver do you use? You could also try to remove and reinstall a previous driver https://www.wacom.com/en/support/product-support/drivers

It rather sounds like a Adobe issue.