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Intuos Pro L skipping lines?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 2
Joined: Sun 29. Sep 2019, 02:28

Intuos Pro L skipping lines?

Postby KunaDrakherst » Sun 29. Sep 2019, 02:55

i'm not sure how to put this probably, if its skipping, lag, delay, or what, but it has me frustrated enough to reach out for help as i'm not sure if i should just replace the tablet. I've had it for about 2 years 1 month or so, and the only way i can put it properly is through these screenshots ive taken of the lines i've drawn trying to show what its doing: http://prntscr.com/pcc50b http://prntscr.com/pcc5m7 http://prntscr.com/pcc5oo http://prntscr.com/pcc65m
i cant tell if this is a pen issue or an issue with the tablet itself, as ive tested this with the eraser tip and it has given me the same results. ive tested this on the actual pen pressure settings and its been doing the same thing on both sides, It just fails to draw the beginning of a line , doesn't draw the line at all or stops drawing in the middle of the line and then continues again, its really weird and this has only been a problem for about a month, gradually getting worse and worse. At first i could handle it, i didnt care for it much as i could still do my sketches and paintings as usual but now its getting tedious to make sketches and paintings when i have to draw over spots many times over. Ive reset drivers, updated drivers, messed with pen and touch settings and pressure sensitivity and its still doing the same things. Im really contemplating just getting a new tablet. any advice?

Posts: 159
Joined: Tue 29. Nov 2016, 09:49

Re: Intuos Pro L skipping lines?

Postby wacom4 » Mon 30. Sep 2019, 14:10

I recommend to contact the support team of your region: support.wacom.com

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