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Software help

Intuos, Intuos Pro, Bamboo, Graphire, etc.
DarkSilvaah
Posts: 1
Joined: Thu 5. Dec 2019, 10:19

Software help

Postby DarkSilvaah » Thu 5. Dec 2019, 10:40

Hi.

So I own a Wacom Intuos Art that I got as a birthday gift a few years ago. I registered it on the wacom website on my wacom id and selected the mac option when I was gived the package of the 3 softwares that came with it. I used Corel Painter Essential a lot and really loved it. But then my mac suddenly stopped working, so I went and bought a new laptop (Windows) instead. I tried to re-download corel painter essential from wacom, but I couldn't use it because I was given the mac version.

Is there a way for me to change the settings so that I can get the windows version of this program as well as the other softwares? Or is there anything else I can do?
Please help, I really like this art program and I really want to use it again!

Thanks!

wacom5
Posts: 1141
Joined: Tue 8. Aug 2017, 14:35

Re: Software help

Postby wacom5 » Thu 5. Dec 2019, 15:35

You can only pick the operating system once. Check with Corel if they can provide you a download link for the Windows version and if the License will also work on Windows or only on Mac.
Need immediate help? Contact our Support: https://support.wacom.com


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