Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom installation hangs on Sierra

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Jeanine
Posts: 1
Joined: Mon 13. Mar 2017, 06:55

Wacom installation hangs on Sierra

Postby Jeanine » Mon 13. Mar 2017, 07:06

Hi

I've got a Wacom Intuos 5 (PTH-850/K) that I'm trying to install onto a Mac, operating system is macOS Sierra 10.12. When it gets to the installation part, it just hangs on the 'Waiting for other installations to complete...' window forever, and then nothing happens from there on... Anyone got the same issue, and how do I get this Wacom installed?

Jeanine

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: Wacom installation hangs on Sierra

Postby wacom1 » Mon 13. Mar 2017, 08:10

Apparently you have other installations running that did not finish yet. I would restart OSX and try again and check in activity monitor, which other installations need to be finished (or stopped) first.


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