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Mac OS 10.15 Catalina Support:
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:

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How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Can't register One By Wacom

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 1
Joined: Sat 18. Jan 2020, 20:36

Can't register One By Wacom

Postby PaulPuscas » Sat 18. Jan 2020, 20:53

I have a One by Wacom tablet (CTL672S) and I can't register it on the site.
I installed the latest driver version, I have windows 10 with updates.
I opened the ticket to wacom support but I did not receive a clear answer (the operator told me that there are some problems with the servers and that he will record it manually and send me an answer by e-mail), I did not receive any more answer.
What else can I do?

Posts: 914
Joined: Tue 8. Aug 2017, 14:35

Re: Can't register One By Wacom

Postby wacom5 » Mon 20. Jan 2020, 08:22

Customer Support can help you with this. First, check your email spam folder just in case. If you don't see any answer from our team, please request an update.
Need immediate help? Contact our Support: https://support.wacom.com

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